Returns and Refunds

All items sold by The Wall Art Club are made to order.

When an order is placed, a request is automatically sent to our print studio for immediate printing and shipping.

You can cancel your order if you email us within 5 hours of placing your order,

Please request a cancellation by sending your name, shipping address and order number in an email to

We do accept returns, you must let us know you wish to return your item within 7 days of receiving it, and return it back to us within 21 days of receiving it. Return postage costs are the responsibility of the buyer (you) and will not be refunded by The Wall Art Club.

We strongly recommend using a tracked service as The Wall Art Club is not liable for any lost returns. On receipt of the returned items, they will be checked and if in the same condition as sent a full refund will be issued. 

If for any reason the items are not returned as expected we will get in touch to discuss further. 

Returns Address:

The Wall Art Club Returns Dept.
Unit C
Cartel Business Estate
Edinburgh Way
CM20 2TT

Please be aware that images displayed on The Wall Art Club website may not be a true representation of the final print (with or without frame) due to the dimensions of the original print by the artist. This can mean that your print has a slightly thicker border around it in order to meet the size requirement you have requested. 

If you have received your order and it is damaged, please send photos and your  order number in an email to and we will arrange a replacement to be sent out to you at the earliest opportunity. 

If you think your order has gone missing during transit, please send an email to so we can look into this for you.